WSW - Podcast Intuit Accountant Suite is the New QBOA: Pt. 4 - Client Insights
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Introduction and Workshop Overview
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Dan DeLong: Welcome everybody to another workshop Wednesday, where it's casual conversations for serious workflows brought to you by school bookkeeping.com, where it's all about learning QuickBooks your way. So you may notice that I am, on my own today. We had a, mix up in the [00:01:00] scheduling here, so it's just me today.
So we are going to be continuing our series on the Intuit Accountant suite. That is. I'm sorry the Intuit Accountant suite, that is, the series and we are using today. Today's topic is client Insights. So we did, we did, our first one was all about the overview and the changes.
And then we talked about the navigating. Navigation differences. And then last week we talked about, or week before, and then repeated last week about the books review. And then today we're gonna be talking about the client insights.
Books Close Feature Issues and Updates
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Dan DeLong: One thing we wanted to note about the books close is that the books close.[00:02:00]
We notice a, challenge in the books close. Last week when we were doing the workshop that you are unable to remove a client from the books closed feature. I talked to Intuit for a couple hours, and they realized that it's not a function. And I've been reassured that it by the product manager, not just, by support, they did reach back out to me and let, us know that there is they are going to be correcting that issue by.
The launch date of May 1st, so they are on it, or at least they are aware of it, and they're going to be able to make those changes. A couple of the options that they suggested to me was, Hey, you can go back to QBOA. [00:03:00] The regular QuickBooks Online accountant.
And then you're able to, reign up or re-log into Core and then go into the and then reset it up. But the, use case of, Hey, I've got 20 clients. On QBO, I'm sorry, on books close. We've got multiple clients and I just wanna remove one of them. That's really not a great solution toggling out and back in again, so they understand the challenge and they are going to correct that.
So we'll keep you updated when I know. That you're, that it's able to be done because I'm very interested in doing that because I don't do the books close for for a lot of clients. And I had set it up for demonstrated purposes on myself. So I'm very interested in removing a client from book close.
You can also go into [00:04:00] the billing and subscription. There is a tab, in the billing and subscription for firm build, billing and books Close. Now is a tile there you are able to opt out or cancel books close altogether without toggling back to QBOA, the legacy QuickBooks Online Accountant.
So that's that's that.
Books Close Playbook and Resources
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Dan DeLong: I also put in the chat or the comments here. Intuit has made a really good resource and they call it the Play Books Closed Playbook. Which I assume they're gonna have the same thing for client up. Insights I I'll continue looking for that. But we are going to I put it in the comments here.
The book, the link for the books Closed Playbook it's actually a Google Doc with a lot of resources that are available [00:05:00] to you, videos of how to opt in, tasks that you can do. All of the things that we had talked about on the books closed. And then I created. Hey, one more thing about the book's close, and then we will close that chapter on on that, and we'll move on to the, client insights.
There is put a QR code there, so in the comments as well. Did I put that in there? Yes, I did. I may have missed it on Facebook. If you're watching this on, Facebook, please use the, QR code in the, upper corner to find that I created a blog, comparing books review and books close.
So you're able to feature by feature go through. Actually let's let's, whoops, let me [00:06:00] click the link. Where'd it go? I'm just gonna show it here for a second. Lemme just pull that up here.
Because I do want to show. That the, blog article that we've created, lemme pull that up here and share my screen. And I'm sorry about the background noise, if you can hear that. We've got some medical things going on here. So on the blog, there is, get rid of that in here. One, there is an audio overview.
Debating books close versus books, reviews. So it's interesting to hear that. But we talk about that as well as the pricing. But down here is a side-by-side comparison. So what I tried to do is, itemize every single feature in every, in, [00:07:00] in both the book's close and the book's review.
And marked whether it's available or not. So you can see that it, there's not, one silver bullet here, right? There's pros and cons of both ways. Of course the big. Advantage of books closes, that the things are gonna be the tasks to close your client's books are mostly gonna be available inside of qb sorry, into an accountant suite.
And you'll be able to see that and overview that. And you won't have to necessarily go into your client's books. They're subscriptions to be able to do those things where books review. You do have to go in as the accounted user into those subscriptions and access that area in, in the in, inside the subscription, right?
So there are some tasks that you [00:08:00] can do in. One and maybe not in the other. And one other thing that we wanted to mention, because we did talk about that on the Books review workshop is payee review was showing as coming soon. But now that soon is now. New vendors, new customers in the W 9 10 99 management workflows, are available and, they're available and live right.
It would've been nice for the 10 99 management to be available and live. During 10 99 preparation season. We can't be choosy when they're actually done. But it does give you a. The a list side by side of those two things there on, on the blog as well. So you can determine if the juice is worth the [00:09:00] squeeze, right?
If the cost of the books close is worth it. Okay. So that is that are listening. Oh, we wanted to go into, sorry, we're on Facebook here.
Client Insights Overview
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Dan DeLong: Alright, so the client insights this is the core. This is the core function of the Accelerate platform, right? You don't have this as an option that you can add into core.
You have to be in the qo the IAS, sorry, the Intuit Accountant Suite, the Intuit Accountant Suite in order to accelerate in order to, use the client insights here. Jamie was just asking to whoops on our YouTube how well that 10 99 and W nine feature is going to work.
It [00:10:00] it we took a little look at it on the, unofficial QuickBooks Accountant Podcast with Alicia Pollock. And when it, when we realized that it was live and it actually does do pretty well, but not using something like, keeper or double or, other practice management software that does do a lot of these things I really don't have a comparison.
One of the future workshops we are probably going to be doing just that comparing books closed to keeper, double, and then we'll see see what's, going on there. But it when I did look at it, it did go in and show all the vendors and whether they had a w nine on file, which type of 10 99 they [00:11:00] needed their address and, whether they were business or individual their EIN or social security number which would show there, it was Xed out. So it wasn't, readily available, but it, no, it lets lets you know that information was, filled out. And it also gave, a total, a dollar amount.
So that was that was pretty neat to see. And it does look pretty well thought out. In we're sharing our screen here. So going into client insights, which will be here on the left side. The only option that you have in here is is an overview. When you're in here you do have of course the feedback.
So if you have opted into the IAS [00:12:00] accelerate, I'm trying to use my words here. The Intuit Accountant Suite. Accelerate you'll have this option already. You, if you do see something, you want to submit feedback on this particular feature. It's best to do it from that feature itself because typically that gets tagged with.
With that particular function. So it tends to get a little bit higher priority, to, get a, to get addressed, especially when it's something that's in beta, right? Lemme close outta that.
Client Insights Customization and Features
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Dan DeLong: So you have the option of creating a views when it comes to the, settings, right? And the, view in this re in this regard is what do you wanna see?
On the client insights, right? There's default ones [00:13:00] profit and loss data, bookkeeping data and balance sheet data. And it's good to know that these things are also customizable as well. So you can change these views and see them. Across all of your clients, in one fell swoop, right?
So as you're creating a new view, right? You can go in here let's, just say we're gonna create a profit loss view. It's gonna give, all of your clients, which are sortable, and it's gonna have some columns in here. And this information is pulled. Directly from those client subscriptions and pulled in here.
So we have a, date range of last month that you can change. Here. It's dynamic. I think you only have these options. You don't see a custom date range. It looks like [00:14:00] these are the, these are your choices as, as far as date range is concerned. You can create a, a custom field for your clients.
So you can then filter these this view, these client insights view by that custom field. So this is all of the, did I have anything in there? I don't remember what I put in there. Testing it out. The aptly named custom field. And then also additional, custom conditions in that, using that custom field, so gives you the ability to maybe group your clients by by that custom field.
And then you be able to drill down for some of those things. And then you can filter by QuickBooks product, right? QuickBooks online through all of the different options as well as any Intuit accountant suites, [00:15:00] or enter, I'm sorry, enterprise. And it does look like you can multi-select as well.
So you can look at your plus, clients as well as your advanced clients. So those multi selective, it would be nice if you could just choose them, here without it going away, but that's, that's also an option, or that, that would be a nice option there. You can search by a specific client once, once it shows up in, in there.
So it'll show you, that here and then if you're not seeing accurate data, it'll tell you up in the upper right. The last time it was it was refreshed and you can hit refresh and it will pull new data from for that. Now customize this gives you the option to do some sorting. You can sort by the client or any of the displayed [00:16:00] columns, so anything that's not displayed is grayed out.
So gross profit is not something that's clickable here. It just tells me that it's not, displayed, right? Which can then go down here and into the columns and display that column. And now we have the option to sort by gross profit if we wanted to. I did notice that it was an additional ad of the sort, but it's grayed out and I'm not quite sure.
You can do there because it, it's grayed out. I'll have to think that through because it does have the little six dots, so like you can, reorganize or reprioritize your sort order. So it looks like you should be able to do that, but I haven't figured out a way to do that. So if you ha know a way to do that.
Put that in the comment so we can share, share with others. And then rows you [00:17:00] can view the number of rows up to a hundred. So if you have more than a hundred clients, you'll have. Multiple pages and then how you want those rows to show. You have some different options here from Rumi, curious what just gives you more space and then of course, comfortable.
And then it goes to cozy and then compact, which this is, you're in the backseat of a vw bug and, sandwiched in there. But you do have some options with regards to how the rows show. And then here you have the ability to add additional columns and reorganize those columns in a way that makes sense to you.
So we have the net profit margin. Maybe we wanna see that before the gross profit margin, but typically not.
Client Insights Practical Applications
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Dan DeLong: But but then this the client insights is now gonna show [00:18:00] all the different clients with the the little sparkles for. The AI anomaly detection to to start to give you, indications of what those insights actually are. So those are listed here, and then you can go into the dig deeper into those insights if need be. And then your actions here. You can then go to your client reports which now you're leaving insights.
And actually going into the reports area of that particular client. So I've gotta back out. Ultimately as I understand the goal of these features that are in Intuit Accountant Suite, are designed at least the goal of that is to put that [00:19:00] into, into an accountant suite so that you don't have to keep popping in and out of clients.
And you can see how much time that takes to toggle between those those clients. And where did it go? Here we're, lemme go back to overview. And then bookkeeping data is just a, pre-selected set of those columns. So if you wanted to, you certainly could go in. And create your own view of all of the columns.
But these are some of the KPIs that are available there for, all views, and you're able to reorganize them and and do, show things however you, you want to see. And then all of the columns are then sortable. So if you wanted to look at all of your disconnected banks, [00:20:00] for all of your clients.
By, let's see, ascending, I always get ascending and descending, wrong. But this will give us the the number of disconnected banks by client so that we can reach out to those clients to get that corrected. So overall, this is I'm curious, what do you think about the client insights?
Have you opted in to Intuit Accountant Suite? Accelerate to check it out, and play with it. I'm curious what insights you're getting from that. And if you feel that $149 for Accelerate and this tool is worth it, and that really wraps up those those areas.
Conclusion and Next Week's Preview
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Dan DeLong: Let me stop sharing 'cause we're no longer needing that anymore. Stop [00:21:00] sharing. There we go. And, next week. We'll, take a look at some of the roadmap or the future roadmap features that are on the horizon what they talked about at Intuit Connect and what we can hopefully expect to see inside of Intuit Accountant Suite accelerate and or core.
And and we'll continue with that that series. And we'll wrap that up next week. So hope you have a great week, and we'll see you next time on the workshop Wednesday.
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