Danwidth Support
(Powered by School of Bookkeeping)
QuickBooks support for CBG customers
What we can help with
- QuickBooks troubleshooting and "why is it doing that" questions
- Workflow coaching and best practices
- Cleanup guidance and next-step planning
- Training for you or your team
- Help understanding connected app workflows
How eligibility works
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These support options are available to customers referred by Complete Business Group (CBG) through our partnership.If CBG sent you here, you are in the right place.
Option 1: Elite (QuickAnswers Member Chat Support)
$99/mo.
Most Popular
For when you want quick, reliable answers without booking a call.
- Owners and teams who want a QuickBooks person on standby
- Quick questions that would otherwise turn into a lost afternoon
What You Get:
- QuickAnswers member chat support for QuickBooks questions
- Guidance you can actually use, in plain English
- Help troubleshooting issues, understanding workflows, and choosing next steps
- Access to our entire course library of tutorials and workshops
What You Get:
- Everything in Elite (QuickAnswers member chat support)
- One 1-hour remote support session each month
- Unused session hours can accrue while your Elite+ membership stays active
Option 2: Elite+ (Member Chat + Monthly 1:1 Session)
$324/month
Best Value
For when you want ongoing support plus a monthly working session to keep things moving.
- Businesses that want proactive help, not just emergency fixes
- Teams that want a monthly check-in for workflows, cleanup, and training
Option 3: 1:1 Remote Support Session (A la carte)
$275/ Hour Session
Most Flexible
For focused help when you need it, without a monthly plan.
- Setup and troubleshooting
- Workflow training
- Fixing a specific problem fast
What You Get:
- 1 Hour Scheduled session at your conveniences
- Session recorded and Saved in your library for your reference
How it Works:
- Use your hours for remote support sessions
- Schedule sessions as needed
- Ideal for projects, cleanups, and team training
- Hours expire 12 months from purchase
Option 4: Bank of Hours (Prepaid Support)
Varies
For businesses that want a flexible pool of time for ongoing needs.
- 5 hours for $1,200
- 10 Hours for $2,200
Move to the Cloud - Your Way
We offer a host of ways to move your data to the cloud. You can choose your own adventure or have us help you.
Do It Yourself
Our self guided course has a tutorial and the process to walk you along the way.
Do It With You
If you need some guidance, we can work with you on a remote support basis as needed.
Amazing Feature
We can take a copy of your file and perform conversion for you. We take a phased approach so the surprises are kept to a minimum.
Not sure what to pick?
Use BooksBot (the chat widget on this page) to ask pre-sale questions and get pointed to the best-fit option.
Is this for small businesses or accounting professionals?
What is the difference between BooksBot and QuickAnswers?
What is the difference between member chat support and remote support?
Do you help with QuickBooks Desktop to Online conversions?
Why switch to QuickBooks Online?
Do you provide done-for-you bookkeeping?
Do unused Elite+ hours expire?
Do bank of hours packages expire?
How do I get started?
Get the support level you want
Pick Elite, Elite+, a 1:1 session, or a bank of hours, and we will take it from there.
Get Support Now